Effective Date: 08th of April 2025
Last Updated: 08th of April 2025
Website: www.jungle-organic.com
Operated by: Jungle Organic Foods
Contact Email: connect@jungle-organic.com

1. Acceptance of Terms

By accessing or using www.jungle-organic.com (“Website”), you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our services. These terms apply to all users, including browsers, vendors, customers, and merchants.

2. Eligibility

You must be at least 18 years old to place an order or use any services offered by this Website. By using this Website, you represent that you are legally capable of entering into a binding contract.

3. Products & Pricing

• All products listed are dry fruits and related organic food products, sold as per availability.
  
• We reserve the right to change or discontinue products without notice.
  
• Prices may be updated at any time due to market fluctuations, supply chain changes, or taxation.
  
• Product images are for representation purposes only. Actual appearance may vary slightly.
  

4. Order Acceptance & Confirmation

• All orders placed through our Website are subject to availability and confirmation via email/SMS.
  
• We reserve the right to refuse or cancel an order for any reason, including errors in pricing or availability.
  
• Once an order is placed and paid for, it cannot be modified. Cancellations are subject to our [Return & Refund Policy].
  

5. Shipping & Delivery

• Orders are processed and dispatched within 1–3 business days of confirmation.
  
• Delivery time depends on the destination but typically ranges from 3–7 working days.
  
• We are not liable for delays due to unforeseen circumstances (e.g., weather, courier strikes, etc.).
  
• For more, refer to our [Shipping & Delivery Policy].
  

6. Returns, Replacements & Refunds

• Only unused, sealed, and non-perishable items are eligible for return within the applicable window (usually 7 days).
  
• Refunds, if applicable, will be processed via the original payment method.
  
• Refer to our [Return, Refund & Cancellation Policy] for full details.
  

7. User Responsibilities

You agree:

• To provide true, accurate, and current information during account creation or checkout
  
• Not to misuse our services or engage in fraudulent activities
  
• Not to upload viruses, malware, or spam content
  
• Not to attempt unauthorized access to the Website’s backend systems
  

We reserve the right to suspend or terminate access if these rules are violated.

8. Intellectual Property

All content on this website — including logos, product photos, brand names, designs, and text — is the property of Jungle Organic Foods and protected by applicable copyright and trademark laws.

You may not reproduce, duplicate, copy, sell, or exploit any portion of the Website without express written consent.

9. Limitation of Liability

To the fullest extent permitted under applicable laws:

• Jungle Organic shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the Website or products.
  
• We do not warrant that your use of the Website will be uninterrupted, timely, secure, or error-free.
  

10. Indemnity

You agree to indemnify and hold harmless Jungle Organic, its directors, employees, and affiliates from any claim or demand, including legal fees, made by any third party due to your violation of these Terms or your misuse of this Website.

11. Third-Party Links & Tools

We may use or link to third-party services (such as payment gateways or analytics tools). We are not responsible for the privacy practices, content, or accuracy of such third-party websites or services.

12. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India, and the courts of Gurgaon, Haryana shall have exclusive jurisdiction over any disputes arising under or in connection with these terms.

13. Grievance Redressal

In accordance with the IT Act and DPDP Act:

Grievance Officer: Showkat Ahmed Kuchay
Email: admin@jungle-organic.com
Response Time: Within 15 working days of receipt

14. Amendments

We reserve the right to modify these Terms at any time. Changes will be updated here and will take effect immediately upon posting.

15. Contact

For questions about these Terms, email us at: connect@jungle-organic.com