Effective Date: 08th of April 2025
Last Updated: 08th of April 2025
Website: www.jungle-organic.com
Operated By: Total Life Total Control
Contact Email: connect@jungle-organic.com

At Jungle Organic, your privacy is our top priority. This Privacy Policy outlines how we collect, use, share, store, and protect your personal information when you access or make use of our website, services, and products.

This policy is in accordance with the Information Technology Act, 2000, Digital Personal Data Protection Act, 2023 (DPDP Act), and global best practices for data protection.

1. Information We Collect

We collect personal and non-personal data when you:

• Browse our website
  
• Place an order
  
• Sign up for newsletters or updates
  
• Contact our support team
  
• Participate in surveys or promotional campaigns
  

1.1. Personal Data

• Full Name
  
• Email Address
  
• Mobile Number
  
• Billing & Shipping Address
  
• Payment Method (only tokenized/processed; no card storage)
  
• Order History
  
• IP Address, Location Data
  
• Device Type, Browser Type
  
• Social media IDs (if login is enabled via social logins)
  

1.2. Non-Personal Data

• Browser cookies
  
• Site navigation behavior
  
• Session duration
  
• Referring/exit pages
  
• Aggregated analytics data
  

2. Purpose of Data Collection

We use your data for the following lawful purposes:

• To fulfill product orders and manage transactions
  
• To provide delivery updates and logistics
  
• To process returns and refunds
  
• To improve our products, services, and website
  
• For customer support and account management
  
• To detect and prevent fraudulent activity
  
• To send marketing/promotional content (with consent)
  
• To comply with legal and taxation obligations
  

3. Legal Grounds for Processing

Under Indian data protection laws and international standards, we process your personal data based on:

• Your explicit consent (e.g. newsletter sign-ups)
  
• Contractual necessity (e.g. to fulfill your order)
  
• Legitimate business interests (e.g. fraud prevention, analytics)
  
• Legal obligation (e.g. tax and regulatory compliance)
  

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your browsing experience.

4.1. Types of Cookies Used:

• Essential Cookies – for secure access and order processing
  
• Performance Cookies – for website analytics (e.g. Google Analytics)
  
• Marketing Cookies – for personalized advertising or retargeting
  
• Functionality Cookies – for remembering preferences
  

You can disable cookies via your browser settings, although this may impact website functionality.

5. Sharing of Data with Third Parties

We do not sell or rent your personal data.

We may share limited information with:

• Payment gateways (e.g. Razorpay, Paytm, etc.)
  
• Logistics & delivery providers (e.g. Delhivery, BlueDart, etc.)
  
• CRM & email service providers (for communication & support)
  
• Government authorities when legally obligated
  
• Auditors or legal counsel during compliance checks
  

All third parties are contractually obligated to protect your data.

6. Data Storage and Retention

We store your data securely on encrypted servers hosted in India or GDPR-compliant locations.

• Order-related data: Retained for 5 years for legal and audit purposes
  
• Marketing data: Retained until user unsubscribes or withdraws consent
  
• Inactive accounts: May be deleted after 24 months of inactivity
  

7. Data Security Measures

We implement appropriate security practices including:

• SSL encryption for data transmission
  
• Regular malware and vulnerability scans
  
• Limited access to sensitive data
  
• Tokenized payment processing
  
• Periodic data audits and risk assessments
  

8. Your Rights Under the DPDP Act (India)

As a user, you have the following rights:

• Right to Access: Request a copy of your data
  
• Right to Correction: Request updates or corrections
  
• Right to Erasure: Request deletion of your personal data
  
• Right to Withdraw Consent: Opt-out of promotional messages
  
• Right to Grievance Redressal: Contact our Data Protection Officer (DPO) at [insert DPO email]
  

We will respond to your requests within 15 business days, as per the DPDP Act.

9. Grievance Redressal and Data Protection Officer

If you have a concern or complaint regarding your data:

Grievance Officer: Showkat Ahmed Kuchay
Email: admin@jungle-organic.com
Phone: [Insert Number]
Jurisdiction: Jammu and Kashmir, India

10. Children’s Privacy

We do not knowingly collect data from individuals under the age of 18. If you believe a child has shared personal data with us, please contact us for immediate removal.

11. Links to Third-Party Sites

Our website may contain links to other websites. We are not responsible for their privacy practices or content. Users are advised to read their respective privacy policies.

12. Updates to This Policy

We reserve the right to update this Privacy Policy from time to time. Changes will be posted here, and significant updates will be notified via email or pop-up on the site.

13. Consent

By using our website, you consent to the terms outlined in this Privacy Policy and agree to the collection and use of information as described.For any further questions or requests, please contact us at:
📧 connect@jungle-organic.com | 🌐 www.jungle-organic.com